Contact Us

Reach Our Nairobi Support Team

Whether you’re spinning slots for the first time or exploring high-stakes tables, Pin-Up Casinos Kenya is here to help. Our locally based agents understand Kenyan payment methods, bonus mechanics, and platform features—so you get answers fast and in your language.

Live Chat

Hours: Daily, 8 AM – 11 PM EAT
Click the chat icon at the bottom right of any page to launch an instant conversation in English or Kiswahili. Ideal for:

• Getting step-by-step help with registration and ID verification
  
• Clarifying bonus terms and promo code usage
  
• Troubleshooting deposit or withdrawal hiccups
  

Email Support

We aim to reply within one business day. To speed up our response, please include your username and a brief summary of your query.

• General & Account Issues: [email protected]

24/7 Help Center

Dive into our self-help library any time for detailed articles, video demos, and FAQs on:

• Account Setup & Security
  
• Bonuses & Wagering Requirements
  
• Site Navigation & Mobile Experience
  
• Bet Types & Game Rules
  

Stay Connected

Follow us on social media to catch the latest tournaments, slot releases, and special offers:

• Twitter: @PinUpCasinosKE
  
• Facebook: facebook.com/PinUpCasinosKE
  
• Instagram: @PinUpCasinosKE
  

Have more questions? Reach out today and let Pin-Up Casinos Kenya deliver the support you deserve.